FSSAI Compliance

Every restaurant partner on Zaavo is required to hold a valid FSSAI (Food Safety and Standards Authority of India) license or registration before they can go live on the platform. We check this as part of onboarding and periodically re-verify it.

Zaavo operates as a food e-commerce marketplace under FSSAI regulations. Our platform's FSSAI registration details are published here: [FSSAI License No. — to be added].

Every menu item is marked with the standard green (vegetarian) or brown (non-vegetarian) FSSAI symbol, shown clearly next to the item name, so you always know what you're ordering before you check out.

If you receive food that looks spoiled, undercooked, or unsafe, report it immediately through the order in the app or email support@zaavo.co.in. Serious or repeated issues from a restaurant partner are investigated and can result in suspension from the platform.